Our Expertise in Supporting Not-for-Profit, Public Sector, and Education Organisations
At Inviga, we specialise in delivering innovative technology solutions that empower not-for-profit, public sector, and education institutions to operate efficiently, manage data effectively, and offer superior services to their communities. With deep experience across these sectors, we collaborate closely with our clients to modernise systems, streamline operations, and develop user-centric solutions tailored to their unique needs.
Our Services and Expertise
System Modernisation and Integration
We help organisations future-proof their operations by replacing outdated systems with modern architectures. Our integration expertise ensures seamless communication between platforms, enabling real-time data synchronisation and enhanced system performance. Queensland Museum Network (QMN) benefited from a new Datahub-based architecture that integrates their new Ticketure ticketing system with Dynamics 365, eliminating dependencies on legacy technologies. Similarly, we enhanced Queensland Performing Arts Centre’s (QPAC) systems by introducing scalable integration with Microsoft Azure, facilitating two-way data synchronisation and consolidating multiple data sources.
Education Technology Solutions
We are proud to support Catholic education institutions in their journey towards digital transformation. For Brisbane Catholic Education (BCE), we modernised their architecture by consolidating outdated .NET APIs and upgrading their intranet, public websites, and parent portals for 146 schools. Our School Leader Checklist solution streamlined task management, ensuring real-time oversight, enhanced accountability, and reduced administrative burdens across leadership teams. In collaboration with Cairns Catholic Education, we transformed their intranet into a modern, integrated hub that aligns with Microsoft Teams and school portals, enhancing staff communication and internal processes.
Customer Portals and CRM Solutions
Our team builds intuitive customer portals and CRM systems that empower organisations to offer seamless self-service experiences. For QLeave, we developed a custom-built Dynamics 365 platform with a modular ASP.NET customer portal, consolidating multiple interfaces into one, user-friendly system. This platform allows workers and employers in the construction industry to easily register, submit claims, and manage their information online. We also migrated two decades of historical data, ensuring QLeave’s new system aligns with their long-term operational needs.
Data Management and Address Verification
Maintaining clean, accurate data is essential for effective operations. Inviga offers comprehensive data management solutions, including custom address verification tools to eliminate inconsistencies and improve data integrity. For QLeave, we developed an API-connected verification tool that processes batches of 500 addresses, ensuring data accuracy and minimising manual entry errors. This tool follows a two-step verification and repair process to resolve complex issues efficiently, with scheduled weekend clean-ups to minimise system disruptions.
Operational Improvements and Analytics
We optimise business processes by integrating advanced analytics tools, ensuring organisations can make data-driven decisions. Our work with QMN included redesigning their intranet using SharePoint Online components, creating a cohesive platform that enhances internal communication. Through our Datahub solutions, clients like QPAC and QMN now have access to real-time data insights via Power BI, enabling better decision-making and improving overall operational efficiency.
Why Choose Inviga?
Tailored Solutions: We understand that every organisation is unique. Our solutions align with your specific business processes, ensuring a perfect fit.
Seamless Integration: Our expertise in Microsoft Dynamics 365, SharePoint Azure, and Power BI enables smooth and scalable integrations across platforms.
Sector-Specific Knowledge: We bring specialised expertise across the education, not-for-profit, and public sectors.
Operational Efficiency: We reduce administrative burdens by streamlining processes and enhancing system performance.
Data-Driven Innovation: With a focus on real-time data synchronisation and advanced analytics, we empower organisations to make smarter decisions.
Ongoing Support: We provide long-term support, ensuring your systems remain agile and aligned with future challenges.